Sharing the Top 3 Business Collaboration Tools in 2020

Sharing the Top 3 Business Collaboration Tools in 2020

ALBANY, NY – Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately, the old way of doing business simply has become obsolete, due to its inefficiencies. Northeast IS is actively engaged in educating the business community with how SMBs can utilize the latest in technology to position themselves to grow substantially in 2020, and if there’s a single feature that virtually every organization needs it is the ability to collaborate. With more companies looking for better, more effective ways to collaborate Northeast IS has compiled its top 3 technology tools that are imperative to foster collaboration. The first tool that business owners need to deploy within their organizations to foster collaboration is remote workforce technology.

Secure WiFi-as-a-Service Protects Customers from Cyber Attacks

Secure WiFi-as-a-Service Protects Customers from Cyber Attacks

WiFi hacking has proven to be one of the most effective means of cyberattacks and hackers are using this specific method to exploit SMBs. However, Our Secure WiFi-as-a-Service program comprehensively stamps out this threat and equips SMBs with a means to securely connect to WiFi, so that their businesses can run smoothly, securely and safely. This program goes far beyond the typical protection that most businesses utilize. Common cybersecurity packages include firewall, data backup, antivirus, malware prevention, OS security and patches, yet these solutions are no longer sufficient protection mechanisms.

How WebRTC can Enhance Customer Experience

How WebRTC can Enhance Customer Experience

ALBANY, NY – Did you know that WebRTC (RealTime Communications) is set to change the way companies communicate? WebRTC is a way to make phone calls, video calls, send instant messages, and share files with nothing but a web browser. WebRTC is already compatible with an estimate of over 2 billion browsers and is being supported by the major players, including Apple, Google, Microsoft, Mozilla, and Opera. This means companies who want to connect with their customers won’t need their customers to call in through a phone number nor will they be forced to download an app beforehand in order to interact. Communication is poised to become more seamless than ever before, which is a huge opportunity for enhancing customer experience.

Why Northeast IS is the Right Choice for Your Telecommunications Needs

Why Northeast IS is the Right Choice for Your Telecommunications Needs

When it comes to the telecommunications industry, we stand above our competitors. For over 35 years we have served 3,000+ customers, and there’s a reason why so many of them have stayed with us for years even decades. We give our customers not only the right solutions they need but customer service that works closely with them, ongoing consulting services, and on-call technicians. We’re always there for our customers however they need us as we go above and beyond for them, just like we did for this satisfied customer:

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