what is your business address?

880 Watervliet-Shaker Road, Albany, NY 12205, US

what products do you offer?

Cloud Solutions, Nurse Call, Business Phone Solutions, Enhanced Services, Intelli M Surveillance, Wander Management, Paging And Intercom, Voice Over IP

Mo 08:00-17:00; Tu 08:00-17:00; We 08:00-17:00; Th 08:00-17:00; Fr 08:00-17:00

what is your business address?

880 Watervliet-Shaker Road, Albany, NY 12205, US

What is Unique about your business?

We can move your business to the cloud for data, phones, connectivity and improve your workplace efficiency

Business IT Systems Support Albany NY | Managed IT Service Provider Albany New York

Business Phone Solutions

Technology helps you to compete, to become more profitable and productive.

Network Engineer II

Are you looking for a challenging career in the IT field? Come join our growing company and become a key member of our Managed Services Technology team in the Albany, NY area.

IP Video Surveillance

Instant and easy access to real-time and archived video footage from any client location.

VOICE over IP

IP networks enable customers to seamlessly integrate multiple locations at a fraction of the cost of traditional systems.

Nurse Call Solutions

Nurse call solutions can be a vital technology in medical and health care environments.

Technology Solutions

Business Communications Solutions

Your communications systems are the life line for your organization.

Reliable phones and IT Managed Services help you to deliver high-quality solutions for your clients without interruption. From traditional key systems for small office to complex Voice-over-IP solutions for multiple location integration, your recommendation will be based on your needs and within you budget parameters.

Northeast IS can develop a technology solution for your business based on your requirements. Increase your profitability and productivity with a free consultation and discover how you can gain a competitive advantage with the technology available.

Cloud Solutions

Voice, Data, and Video Integration, Voice over IP (VoIP), Computer Telephony Integration (CTI), Voice Mail and Unified Messaging, Unified Communications & Presence Management, Session Initiation Protocol (SIP Trunking)

Nurse Call

Northeast IS has provided area hospitals, nursing homes, senior living centers, medical offices, and similar facilities throughout New York and New England with telephone, paging and intercom, and medical alert solutions.

Business Solutions

A communications system today can provide more than dial tone and intercom. Northeast IS offers a broad suite of business applications that will enhance productivity and drive efficiency in your organization. Many of these applications can be designed to work in concert with one another.

Enhanced Services

In addition to products, Northeast IS offers service solutions, including our acclaimed Platinum Plus Partner Program. We also provide managed service solutions, can arrange financing solutions, consultative services, and a variety of other complimentary capabilities.

Video Surveillance

In a field where technology is changing rapidly to meet the growing demands for a reliable solution, you need the right equipment and design to address your unique requirement. Let us show you how we have worked with similar clients to develop the right solution .

Wander Management

Nurse call solutions can be a vital technology in medical and health care environments. Let us show you how our expertise and experience of over 35 years can identify and provide the right solution for your practice or facility.

Paging and Intercom

We have been providing paging and intercom systems from Tier 1 suppliers for over 35 years. Having the properly engineered solution for your environment is critical to its effectiveness. Let our experienced engineers and consultants work with you to design and install the right solution for your facility.

Voice Over IP

We believe that your phone system is literally the pulse of your organization. If the phones are not working properly, sales stop and customer service grinds to a halt. Likewise, a professional communication solution will tell your customers that you are reliable, easy to work with and deliver high-quality solutions. That is where Northeast IS comes in.

Client Testimonials

Matt Musgrave - Associated General Contractors of Vermont

“Amazing. We are very happy and the timing was perfect. Debbie and Jon are working from home so they have the app running on her phone. Ive used it too. This has allowed us to continue to function seamlessly. Its not just a sales pitch!!

We are essential so we are still coming in to the office for now, but may end up working from home. Thanks again!”

Maura

“ Thank you for your note. We’re looking forward to joining those already using 21st century technology. I am moving forward comfortably since our relationship with your company has always been good. Any time we’ve called, and it hasn’t been often, the service was professional and helpful. We have rarely needed your actual services over the many, many years we’ve been a client, which speaks well of the product. Ryan recommended this system and, given our history, I trust his opinion.

Ryan has been super to work with and I am certain this switch will go well with Ryan at the helm! ”

Lauren Van Dermark, CSJ Executive Team

“ Good afternoon Kevin and Ashley,
Thank you for your great service for Shaker Pointe! Today, Ryan came over and did a great job of problem solving with expertise and thoroughness… it is greatly appreciated. Ashley is always wonderful to work with on any issue that we are having in our communications…. Great attention to detail and follow through! We hope you have a good weekend… and hopefully the snow will stop!”

Videos

Stephen Fogle

21:43 06 Feb 23

Northeast Operators and Techs are always ready and able to help. We have had them working with us for several years and have never had a problem that wasn't taken care of completely and in good time. Thank you,Steve FogleFogg's Automotive Sales, Service & Tire Center

Karie Feehan

17:14 30 Dec 22

What a great company! Very fast and reliable.

Michael Seinberg

19:44 16 Dec 22

Very knowledgable staff. Very helpful and great service after the sale, as they say.

Annie ADK Bulatao

16:03 22 Nov 16

WOW! I am totally blown away with these guys! We had them do our phone system over 25 years ago and decided to call in several others, and them for an update and new system. They came in with the best price possible and we have had such a smooth transition! Modern, tech savvy and fully functional, I can operate this phone from HOME! It has all the toots and whistles and their staff and support....OLD school style. You call, they help. They drop everything! Really please with Kevin. If there is a heart left in small business, he is really it. Thanks you guys!

Rosemary Joralemon

16:40 02 Dec 15

We had a non-performing phone system from another provider and Chris Marino from Gracecom expeditiously quoted, and installed a new 16 station NEC phone system for us in 2009 which is still working beautifully. We still think of them as our "new" phones. Chris is professional and knowledgeable, and he and his tech Brian worked with me, one-on-one as the administrator, to understand the system and get the most out of it. I wish all of our vendors were as professional and knowledgeable and committed to quality and excellence as Gracecom. It is an absolute pleasure to work with them.

Neil Castro