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Kari’s Law – Is Your Company Ready?

Kari’s Law – Is Your Company Ready?

This article is intended to provide you with general information regarding the new 911 laws and is not intended to provide specific legal or business advice. If you have any questions about new laws or you need legal advice, we recommend that you contact your attorney.

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Northeast IS Helps SMBs Leverage the Power of Microsoft Teams

Northeast IS Helps SMBs Leverage the Power of Microsoft Teams

ALBANY, NY – Northeast IS, a leading managed technology services provider (MTSP), announced today that the company is leveraging the power of Microsoft Teams to help companies collaborate faster and more effectively. As we enter a new decade, the workforce is changing drastically, both in demographic and behavioral tendencies. Millennials soon will make up the majority of the workforce and “by 2025, 3 out of every 4 workers, globally, will be a millennial,” (source: TIME Magazine). Millennials and Generation Z have a preference for working remotely and utilizing collaboration enabling tools.

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Northeast IS Continues to Provide Technology Solutions for Businesses

Northeast IS Continues to Provide Technology Solutions for Businesses

Auto/Mate specializes in Dealership Management Services(DMS). About three years ago, Auto/Mate installed a Mitel Cloud system. Auto/Mate is very hands-on with their network and found that Mitel didn’t offer the flexibility and mobility that they needed to operate properly. After speaking with us, they decided to utilize Zultys cloud solutions. Dean Wescott was instrumental in this process and provided Auto/Mate with all of the necessary solutions.

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Sharing the Top 3 Business Collaboration Tools in 2020

Sharing the Top 3 Business Collaboration Tools in 2020

ALBANY, NY – Small to mid-sized businesses (SMBs) need to be able to collaborate across teams and departments and unfortunately, the old way of doing business simply has become obsolete, due to its inefficiencies. Northeast IS is actively engaged in educating the business community with how SMBs can utilize the latest in technology to position themselves to grow substantially in 2020, and if there’s a single feature that virtually every organization needs it is the ability to collaborate. With more companies looking for better, more effective ways to collaborate Northeast IS has compiled its top 3 technology tools that are imperative to foster collaboration. The first tool that business owners need to deploy within their organizations to foster collaboration is remote workforce technology.

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Top 4 Reasons Why Outsourcing Your IT Department Benefits Your Business

Top 4 Reasons Why Outsourcing Your IT Department Benefits Your Business

Many breaches occur due to a lack of or delay in compliance with governing standards. To safeguard against these threats, businesses must pay attention to whether their firewall is up to date, employees are trained on security standards, computers, workstations, and servers are properly audited, along with many more variables. A qualified managed services provider handles your security, training, and auditing consistently, minimizing the risk of breaches and threats.

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Northeast IS Monitors the Dark Web to Keep Customers’ Information Safe

Northeast IS Monitors the Dark Web to Keep Customers’ Information Safe

BURLINGTON, VT – Northeast IS a leading managed technology services provider (MTSP), announced today that the company proactively monitors the Dark Web to keep their customers’ information safe. Northeast IS leverages sophisticated Dark Web intelligence technology to identify, analyze, and check for compromised customer and employee data. Cybercrime is rapidly on the rise in the United States and SMBs need to know if their information is on the Dark Web.

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Secure WiFi-as-a-Service Protects Customers from Cyber Attacks

Secure WiFi-as-a-Service Protects Customers from Cyber Attacks

WiFi hacking has proven to be one of the most effective means of cyberattacks and hackers are using this specific method to exploit SMBs. However, Our Secure WiFi-as-a-Service program comprehensively stamps out this threat and equips SMBs with a means to securely connect to WiFi, so that their businesses can run smoothly, securely and safely. This program goes far beyond the typical protection that most businesses utilize. Common cybersecurity packages include firewall, data backup, antivirus, malware prevention, OS security and patches, yet these solutions are no longer sufficient protection mechanisms.

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What Workspace-as-a-Service (WaaS) Can Do for Your Business

What Workspace-as-a-Service (WaaS) Can Do for Your Business

By using WaaS, your employees can access their virtual desktop from anywhere. Thanks to Cloud technology, your virtual workspace can be securely accessed from all your designated devices. Employees can now connect to their desktop, applications, email, and data from any location, and work as if they had never left the office. Without the limitations of traditional workspaces, your business is free to expand like never before. You can find qualified people for jobs and have them start working for you immediately regardless of where they live, all thanks to Workspace-as-a-Service.

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How to Trade Oversized Lease Agreements for New Technology

How to Trade Oversized Lease Agreements for New Technology

“Whether you agree with remote workforce or not is inconsequential because it’s the future,” stated C.G. Frink, President of Northeast IS. “The real reason that remote working agreements are so controversial is that they highlight managerial and employee engagement issues. In other words, nothing can be swept under the rug, anymore. Management by proximity is being replaced by management through performance. This is a knowledge gap in the market and we’re attempting to shore it up within the business community so that our customers know exactly how to use technology to bolster employee engagement and to get more out of their team.”

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4 Ways NEIS Managed Services can Instantly Improve Your Small Business

4 Ways NEIS Managed Services can Instantly Improve Your Small Business

Our NEIS Managed Services is a solution that provides businesses of all sizes with robust systems and network management, support, maintenance, advanced security, and state-of-the-art network technology and voice equipment that is affordable for any size business. This service enhances operational efficiency and allows our clients to scale and expand their business with ease. With 24/7 system monitoring, we ensure that your business stays safe and runs smoothly, no matter what. But how does NEIS differ from other managed IT providers? Here are four ways our managed IT solution can transform your business and keep you ahead of the curve:

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How WebRTC can Enhance Customer Experience

How WebRTC can Enhance Customer Experience

ALBANY, NY – Did you know that WebRTC (RealTime Communications) is set to change the way companies communicate? WebRTC is a way to make phone calls, video calls, send instant messages, and share files with nothing but a web browser. WebRTC is already compatible with an estimate of over 2 billion browsers and is being supported by the major players, including Apple, Google, Microsoft, Mozilla, and Opera. This means companies who want to connect with their customers won’t need their customers to call in through a phone number nor will they be forced to download an app beforehand in order to interact. Communication is poised to become more seamless than ever before, which is a huge opportunity for enhancing customer experience.

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Our Takeaways from the 2019 TAG Convention

Our Takeaways from the 2019 TAG Convention

There was a lot to do, and a great deal learned from attending TAG’s annual convention this year. We established many good connections while talking to other companies, and even got to play a few holes of golf with some of them. We learned more about vendors as well as how to utilize them to a greater degree for our clients. On top of that, there were the keynote speakers Eric Chester and Dan Thurmon who taught us a lot. Our most significant takeaway, however, was on cultural values and how we will assess ours going forward.

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Advising Businesses to Move to the Cloud with Microsoft Azure

Advising Businesses to Move to the Cloud with Microsoft Azure

There are many benefits for SMBs who are considering a move to the cloud. Whether a business wants to move to the cloud for the enhanced security, the inherent flexibility, the economies of scale, the ease of migration or the allure of predictable payments, the case for cloud migration is quite clear at this point. As the year end approaches, Microsoft will be pushing Azure through their channels more aggressively and the businesses who act quickly will undoubtedly benefit from incentives, while the laggards will face numerous challenges. The SMBs who quickly realize that they need to virtualize their organization now, have the opportunity to get several steps ahead of their competitors.

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How Poor Cellular Signal Can Negatively Impact Your Business

How Poor Cellular Signal Can Negatively Impact Your Business

It is important to make sure cellular coverage is available in all areas of your business. Dead zones can be particularly frustrating due to the reasons they can occur; in rural areas, cell towers are sparsely located causing low signals, and in large metropolitan cities, buildings made with materials like brick and concrete can affect cell connectivity. Our cell coverage booster is the solution to these issues and this system enhances every area of your business including the outdoors. This solution saves you money and improves overall business functions. From small offices to large stadiums, Northeast IS has what you need.

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Getting Everything You Need in One Place

Getting Everything You Need in One Place

Many businesses tend to cover their needs with multiple services, with each service usually coming from different companies. They’ll get their IT services from one company, their communications from another, and it goes on like this. There is a complexity of getting different services from separate companies to cover all their bases, which ultimately leaves them with a tangled web of business relationships, multiple fees, representatives of different companies, schedules, working relationships to maintain, and more just to keep everything simply running smoothly. There is a simpler and less time-consuming solution, get everything you need from one company instead of several.

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Northeast IS Offers SD-WAN-as-a-Service to SMBs

Northeast IS Offers SD-WAN-as-a-Service to SMBs

ALBANY, NY – Northeast IS a leading managed technology services provider (MTSP), announced today that the company now offers SD-WAN-as-aService to their small to mid-sized business (SMB) customers. SD-WAN is a leading technology and according to research firm Gartner, “by the end of 2019, 30% of enterprises will deploy SD-WAN technology in their branches.”

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Why Northeast IS is the Right Choice for Your Telecommunications Needs

Why Northeast IS is the Right Choice for Your Telecommunications Needs

When it comes to the telecommunications industry, we stand above our competitors. For over 35 years we have served 3,000+ customers, and there’s a reason why so many of them have stayed with us for years even decades. We give our customers not only the right solutions they need but customer service that works closely with them, ongoing consulting services, and on-call technicians. We’re always there for our customers however they need us as we go above and beyond for them, just like we did for this satisfied customer:

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Northeast Information Systems to Share Technology Expertise at the Technology Assurance Group 2019 Annual Convention

Northeast Information Systems to Share Technology Expertise at the Technology Assurance Group 2019 Annual Convention

ALBANY, NY – February 2019 – Northeast Information Systems, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event will take place on April 7-10, 2019 at the Rosen Plaza and will be comprised of North America’s leading MTSPs. TAG is an international organization of independently-owned MTSPs who collectively represent nearly $350M in products and services.

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Northeast Information Systems Protects SMBs From Windows 7 End of LIfe

Northeast Information Systems Protects SMBs From Windows 7 End of LIfe

ALBANY, NY – Northeast Information Systems a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyber-attacks, by addressing the Windows 7 “End of Life” policy that will begin in January of 2020. Microsoft has announced that they will cease supporting the software, providing updates, enhancing security features and the software will essentially become obsolete. SMBs need to be aware of this transition because cybercriminals are constantly inventing new methods and techniques to exploit weak infrastructure. If a business doesn’t adapt and bring in technology that can keep pace with the ever-evolving security threats that the modern business faces, they will eventually become a “sitting duck” for cyberattacks.

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Common Risks that Small Businesses Face

Common Risks that Small Businesses Face

In order to avoid succumbing to these dangers, it is essential to understand what some of the common risks are. In our post about protecting small to midsized companies from DNS attacks , we discussed threats that many businesses won’t be aware exist. If you aren’t aware of an issue, it then becomes a significant threat to your company. Knowing the possible dangers will allow you to identify these threats before they happen and create a sound risk management strategy to hopefully prevent a crisis from occurring in the first place.

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Unify all Your Offices Communications With VoIP

Unify all Your Offices Communications With VoIP

If you are running a business one of your goals is usually to expand by opening multiple branches or offices. One of the hardest and biggest expenses of that is getting another phone system installed at the other locations. Paying for not only the installation but for every new line that will have to be added or lines that will have to be removed, all on top of the monthly fees of your new system. All of that going up on top of having to use a new number for your separate location, all while trying to get communication between your multiple locations running smoothly. It can be a massive undertaking with a lot of frustration, that’s why Northeast IS is here to tell you there is a solution to simplify it all.

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Our Growth in Healthcare

Our Growth in Healthcare

The everyday heroes in the healthcare industry deserve their own companion to assist in their day-to-day work. Inspired by nurses, the Ascom Myco Solution is a smartphone built with purpose, allowing nurses, caregivers, and medical professionals to get the information that matters most to them effectively. Receiving alerts and information regarding the patient directly to their device enables more accessible information to staff and even helps in nurses becoming more adept with the information they have, such as if a patient has already been visited or fed and maybe doesn’t need to be bothered for some time.

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Protecting SMBs From DNS Attacks

Protecting SMBs From DNS Attacks

When hackers attack, they essentially overload websites with traffic, and then siphon traffic from the site the user was attempting to visit to a malicious one. Once the user arrives, they are subject to phishing attacks, malware installation and a whole host of other threats. Domain Name Servers are essentially the intersection between an Internet user and any business application they’re attempting to reach. Having unsecured DNS settings is like having an unsecured traffic system. If hackers can get inside and control which lights turn green and which turn red, imagine the traffic and accidents that could occur. This is essentially what is happening within unprotected networks.

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Zultys MXvirtual

Zultys MXvirtual

With Zultys MXvirtual, you can get all the features of Zultys premise-based phone systems while combining voice, video, data, and mobility in a fully integrated communication solution that can serve any size business. No need to store and maintain equipment, opt to use an off-site data center! Zultys is leading the way in SIP Trunking, allowing businesses to reduce costs while serving multiple locations all with the functionality you can expect!

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3 Best Practices for Thwarting Phishing Attacks

3 Best Practices for Thwarting Phishing Attacks

ALBANY, NY – September 25, 2018 – Northeast Information Systems, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. According to PhishMe research, “91% of the time, phishing emails are behind successful cyberattacks.” Northeast Information Systems is helping businesses identify the 3 tell-tale signs behind the majority of successful phishing attacks and how mere employee awareness can eliminate the vast majority of this threat from entering an organization.

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Northeast Information Systems Protects Customers with Security Optimization Center

Northeast Information Systems Protects Customers with Security Optimization Center

As regulations proliferate and data security continues to be scrutinized more each day, virtually every company has some form of cyber security prevention plan in place. “It is now the rule, rather than the exception,” asserts C.G. Frink, President of Northeast Information Systems. The typical SMB understands the severe penalties and fines that are looming if the organization acts negligently and in most cases, they have taken some sort of initial first step to protect their customers’ data and keep their organization’s sensitive documents out of the hands of cybercriminals.

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The Quickest Way to Get Your Messages Out

The Quickest Way to Get Your Messages Out

When you need to get a message out quickly, do you have a system that you can rely on? Email and texts can be helpful, but when it’s urgent you can’t wait for people to check their messages! Whether it’s an emergency or just relaying important information, Paging and Intercom Solutions can help you stay in touch with your employees and customers.

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Technology Thwarts Cryptojacking

Technology Thwarts Cryptojacking

Cryptojacking attacks, are derived from the widely popular cryptocurrencies, such as Bitcoin and Ethereum, and occurs when a corporate server is hijacked in order to facilitate cryptocurrency transactions by leveraging the inherent power of high-performance servers. As cryptocurrencies rely on an enormous amount of server power in order to facilitate transactions, many of the corporate servers that power small to mid-sized businesses have become an obvious target of cryptojacking attacks, as they are simply the most efficient vehicle for cryptojackers to exploit. We are currently protecting SMBs from this threat.

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Platinum Plus Partner Plan

This isn’t your average telecom maintenance program, its a unique premium service with everything from unlimited technical support to priority queue and dispatch. You’ll also get discounts on labor and parts as well as unlimited training and free webinars!

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Your Business Technology Provider

Being one of the region’s longest operating technology firms, we bring with us a track record like no other. We make sure our clients have a strong footing and stand on rock-solid ground in this ever-changing world. We have the drive, the expertise, and the knowledge to deliver the right solutions to you, and our commitment to building personal relationships cannot be matched. Find out more about us today, and contact us to see how we can help your business now!

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