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Northeast Information Systems to Share Technology Expertise at the Technology Assurance Group 2019 Annual Convention

Northeast Information Systems to Share Technology Expertise at the Technology Assurance Group 2019 Annual Convention

ALBANY, NY – February 2019 – Northeast Information Systems, a leading managed technology services provider (MTSP), announced today that they have been invited to attend the 19th Annual Technology Assurance Group (TAG) convention in Orlando, Florida. The event will take place on April 7-10, 2019 at the Rosen Plaza and will be comprised of North America’s leading MTSPs. TAG is an international organization of independently-owned MTSPs who collectively represent nearly $350M in products and services.

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Northeast Information Systems Protects SMBs From Windows 7 End of LIfe

Northeast Information Systems Protects SMBs From Windows 7 End of LIfe

ALBANY, NY – Northeast Information Systems a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) secure their organizations from cyber-attacks, by addressing the Windows 7 “End of Life” policy that will begin in January of 2020. Microsoft has announced that they will cease supporting the software, providing updates, enhancing security features and the software will essentially become obsolete. SMBs need to be aware of this transition because cybercriminals are constantly inventing new methods and techniques to exploit weak infrastructure. If a business doesn’t adapt and bring in technology that can keep pace with the ever-evolving security threats that the modern business faces, they will eventually become a “sitting duck” for cyberattacks.

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Common Risks that Small Businesses Face

Common Risks that Small Businesses Face

In order to avoid succumbing to these dangers, it is essential to understand what some of the common risks are. In our post about protecting small to midsized companies from DNS attacks , we discussed threats that many businesses won’t be aware exist. If you aren’t aware of an issue, it then becomes a significant threat to your company. Knowing the possible dangers will allow you to identify these threats before they happen and create a sound risk management strategy to hopefully prevent a crisis from occurring in the first place.

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Unify all Your Offices Communications With VoIP

Unify all Your Offices Communications With VoIP

If you are running a business one of your goals is usually to expand by opening multiple branches or offices. One of the hardest and biggest expenses of that is getting another phone system installed at the other locations. Paying for not only the installation but for every new line that will have to be added or lines that will have to be removed, all on top of the monthly fees of your new system. All of that going up on top of having to use a new number for your separate location, all while trying to get communication between your multiple locations running smoothly. It can be a massive undertaking with a lot of frustration, that’s why Northeast IS is here to tell you there is a solution to simplify it all.

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Our Growth in Healthcare

Our Growth in Healthcare

The everyday heroes in the healthcare industry deserve their own companion to assist in their day-to-day work. Inspired by nurses, the Ascom Myco Solution is a smartphone built with purpose, allowing nurses, caregivers, and medical professionals to get the information that matters most to them effectively. Receiving alerts and information regarding the patient directly to their device enables more accessible information to staff and even helps in nurses becoming more adept with the information they have, such as if a patient has already been visited or fed and maybe doesn’t need to be bothered for some time.

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Protecting SMBs From DNS Attacks

Protecting SMBs From DNS Attacks

When hackers attack, they essentially overload websites with traffic, and then siphon traffic from the site the user was attempting to visit to a malicious one. Once the user arrives, they are subject to phishing attacks, malware installation and a whole host of other threats. Domain Name Servers are essentially the intersection between an Internet user and any business application they’re attempting to reach. Having unsecured DNS settings is like having an unsecured traffic system. If hackers can get inside and control which lights turn green and which turn red, imagine the traffic and accidents that could occur. This is essentially what is happening within unprotected networks.

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Zultys MXvirtual

Zultys MXvirtual

With Zultys MXvirtual, you can get all the features of Zultys premise-based phone systems while combining voice, video, data, and mobility in a fully integrated communication solution that can serve any size business. No need to store and maintain equipment, opt to use an off-site data center! Zultys is leading the way in SIP Trunking, allowing businesses to reduce costs while serving multiple locations all with the functionality you can expect!

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3 Best Practices for Thwarting Phishing Attacks

3 Best Practices for Thwarting Phishing Attacks

ALBANY, NY – September 25, 2018 – Northeast Information Systems, a leading managed technology services provider (MTSP), is helping small to mid-sized businesses (SMBs) thwart cyberattacks and protect their organizations from unnecessary downtime by addressing the most common tactic that cybercriminals use to attack modern workplaces; phishing. Phishing is the fraudulent practice of sending emails purporting to be from reputable companies in order to induce individuals to reveal personal information, such as passwords and credit card numbers. According to PhishMe research, “91% of the time, phishing emails are behind successful cyberattacks.” Northeast Information Systems is helping businesses identify the 3 tell-tale signs behind the majority of successful phishing attacks and how mere employee awareness can eliminate the vast majority of this threat from entering an organization.

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Northeast Information Systems Protects Customers with Security Optimization Center

Northeast Information Systems Protects Customers with Security Optimization Center

As regulations proliferate and data security continues to be scrutinized more each day, virtually every company has some form of cyber security prevention plan in place. “It is now the rule, rather than the exception,” asserts C.G. Frink, President of Northeast Information Systems. The typical SMB understands the severe penalties and fines that are looming if the organization acts negligently and in most cases, they have taken some sort of initial first step to protect their customers’ data and keep their organization’s sensitive documents out of the hands of cybercriminals.

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The Quickest Way to Get Your Messages Out

The Quickest Way to Get Your Messages Out

When you need to get a message out quickly, do you have a system that you can rely on? Email and texts can be helpful, but when it’s urgent you can’t wait for people to check their messages! Whether it’s an emergency or just relaying important information, Paging and Intercom Solutions can help you stay in touch with your employees and customers.

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Technology Thwarts Cryptojacking

Technology Thwarts Cryptojacking

Cryptojacking attacks, are derived from the widely popular cryptocurrencies, such as Bitcoin and Ethereum, and occurs when a corporate server is hijacked in order to facilitate cryptocurrency transactions by leveraging the inherent power of high-performance servers. As cryptocurrencies rely on an enormous amount of server power in order to facilitate transactions, many of the corporate servers that power small to mid-sized businesses have become an obvious target of cryptojacking attacks, as they are simply the most efficient vehicle for cryptojackers to exploit. We are currently protecting SMBs from this threat.

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Platinum Plus Partner Plan

This isn’t your average telecom maintenance program, its a unique premium service with everything from unlimited technical support to priority queue and dispatch. You’ll also get discounts on labor and parts as well as unlimited training and free webinars!

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Your Business Technology Provider

Being one of the region’s longest operating technology firms, we bring with us a track record like no other. We make sure our clients have a strong footing and stand on rock-solid ground in this ever-changing world. We have the drive, the expertise, and the knowledge to deliver the right solutions to you, and our commitment to building personal relationships cannot be matched. Find out more about us today, and contact us to see how we can help your business now!

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Keeping an Eye on Your Facility

Both the software and hardware are well suited for a range of purposes. We offer cameras suited to both day- and nighttime recording, with weatherproof cases that are hard to crack. This is combined with analytics software that lets you search videos and export materials for training purposes, investigations, and insurance claims. Your team at Northeast Information Systems can help you understand the different benefits and combination of products to suit your specific needs. The goal is to help you keep your facility secure with the right tools and solutions.

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Northeast Information Systems Becomes Virtual CIO for Small to Mid-Sized Businesses

By not only maintaining the IT infrastructure, planning the technology roadmap and identifying new ways to utilize emerging technologies to enhance SMB productivity its consultation will enable leadership of the SMB to focus exclusively to growth, in order to sustain a competitive advantage. As Northeast Information Systems makes this move, SMBs of the future will not have to deal with the challenges of technology, its rapid growth and the constant stream of changes. Now, Northeast Information Systems has the capacity to join forces with SMBs who want a proactive partnership to accelerate organizational growth.

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Disaster Happens. Be Ready.

Aside from business continuity, working in the cloud allows for a lot of flexibility for you, your clients and your employees. You can work from anywhere, your files, data, voice, and mail systems are all accessible wherever you are. You can reimagine your work day. Or leave it just as it has been, but with the addition of peace of mind, knowing your business and your data are secure, backed up and protected.

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Northeast Information Systems Disrupts Cybersecurity Industry with New Program

Northeast Information Systems begins every customer relationship by formulating strategic IT goals, planning their IT budget, analyzing and reworking business processes and facilitating technology changes. The objective is to maintain the IT infrastructure and protect customers from cyber attacks that occur on a daily basis. The cybersecurity-as-a-service program creates security policies, controls and cyber incident response planning, ensures compliance with the changing laws and applicable regulations, and maintains a current understanding of the IT threat landscape.

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Managing your Internet Needs

But we can do more than offer a simple wireless connection for your office. Based on your needs, we can design a network that will help your business succeed. This might be through more tools for employee productivity, hotspots for visiting customers, or better system performance to support cloud computing. During our initial consultation, we’ll review your current network usage and goals for the next few years, then discuss how Northeast Information Systems can help you meet those goals with the latest technology.

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Northeast Information Systems Selected to Attend Technology Assurance Group’s Annual Convention

“It is an honor to be selected to attend the industry’s most popular event and share our unique approach to the customer experience with other like minded MTSPs from across North America,” stated C.G. Frink, President of Northeast Information Systems. “It gives us a chance for leaders to be amongst other leaders and the creativity and innovation that emerges from that type of environment is always invigorating. As a company, we’re constantly researching new ways to serve our customers and being around other CEOs who are dedicated to the same exceptionally high levels of service always helps us gain new ideas to improve our customers’ experience.”

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Workspace as a Service WaaS

Workspace as a Service or WaaS gives you peace of mind knowing that your staff can be operational no matter what. During natural disasters, power failures, and fires or even after a robbery you can access your virtual desktop from anywhere as your data is automatically backed up and protected, offsite in the cloud.

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State of the Union for Technology In 2018

With more and more tech-savvy Millennials entering the workforce and Baby Boomers retiring, the demand for technology is inevitably on-the-rise. Millennials have been raised with technology as a central part of their environment, and in some cases a central part of their identity, and the progression into the workplace is simply a logical conclusion at this point. “Millennials don’t think of technology as an accessory, in many cases they consider it more important than face-to-face interpersonal skills. There is no doubt that the demand for technological solutions will continue to explode in 2018,” stated C.G. Frink, President of Northeast Information Systems.

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Connecting with Unified Communications

Unified communication solutions pair up with your VoIP phone system to centralize your calls, voicemail, messaging, and even video service. Enjoy a range of features aimed at improving your work processes and adding mobility to the workplace. We can link your office together over existing data networks, so that small to medium-sized businesses (SMBs) can provide a single corporate image to customers and vendors. You can even take your extension with you while outside the office, so you’re always reachable when you need to be. Everything runs through your centralized communications platform, making it easier to connect with everyone.

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Alerting Businesses About PCI Compliance

When accepting sensitive credit card information, businesses need to assess several risks. The first major risk is a disgruntled employee stealing a customer’s credit card and utilizing that information for personal purchases. While these types of infractions are usually caught quickly, especially with the proper monitoring technology in place, customers can be reimbursed for fraudulent purchases. Unfortunately, the damage done to customer trust is often irreparable. The fact of the matter is that customers, who experience a data breach with a merchant, are extremely likely to avoid using that merchant, ever again. In other words, lackluster security measures here could cost a company dearly, not only because of the up-front fines but because of the negative word-of-mouth that usually follows an incident like this. To solve this issue, businesses can follow the comprehensive list of steps laid out in the PCI DSS that explains the measures a business can take to protect themselves from this liability, including actions such as encryption and limited levels of access. “Every single customer we work with is already doing their best to protect customer data; however, they are usually missing key elements that could get them in big trouble,” stated Iain Beveridge, President of All Phase Communications. “Oftentimes we see businesses take customer credit card information over the phone and then write it down so that it can be added into the computer system later. However, one big mistake we’ve been noticing is that businesses are storing customer credit card information for longer than 5 days, which is strictly prohibited by these regulations. This is a perfect example of how business owners with positive intentions, end up paying big fines for being undereducated on these matters,” concluded Beveridge.

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Company Appreciation BBQ

In between all our hard work to provide customers with the best support , we sometimes take a well-earned break. That’s what we did at our recent Company Appreciation BBQ. We served delicious hot dogs, burgers, and chicken, had activities, and an all-around great time with the whole team!

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Protecting Businesses From Cyber Attacks

We have invested heavily in our staff of IT professionals, in order to ensure that everyone is highly trained, highly certified and fully equipped to protect customers from cyber-attacks. “It’s incredibly important to continually invest in our people,” stated C.G. Frink. “When we invest in our technicians’ technical abilities, we are investing in our customers’ safety. This is why we’re constantly watching the technological horizon and educating our team so that when our customers need help, they are working with a world-class expert, not just some person who dabbles in IT.”

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Importance of 4G Backup

Northeast Information Systems, a leader in unified communications, announced today that the company will be launching an awareness campaign to educate small to mid-sized business (SMB) owners about the importance of having a 4G backup plan in their organizations. With the vast majority of business owners virtualizing their infrastructure and investing heavily in cloud-based technologies to support an increasingly mobile workforce, businesses need more reliable connection to the internet than ever before.

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Senior Living Security

Here at Nistel we pride ourselves on building customer relationships with a personal touch, we have worked in the health industry in the past and are recognizing that access control, surveillance, and security are of vital importance in assisted living situations. We understand that controlling entrances and exits are key when working with seniors with cognitive issues, and how quickly a patient can slip out during a busy moment and become lost or disoriented. Using our IP video surveillance software, which provides access to real-time video feeds, these occurrences can be quickly resolved.

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Enhancing Network Performance with SD-WAN Technology

SD-WAN is a way to create a controlled-environment, private network. This benefits companies who are in the midst of virtualization and are taking their businesses more fully to the cloud because SD-WAN itself, is a cloudbased transport. When data becomes independent and can run on any transport protocol that is needed, including 3G, 4G LTE, MPLS, Internet, Ethernet, Serial or Wi-Fi, businesses using SD-WAN have total transport flexibility, which means more efficient operations or greater cost savings for present-day technology utilization.

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Blog5139

In this month’s blog, we want to highlight our recent installation for a large trucking company. We designed and setup 40 cameras across their two warehouses, with the goal of keeping a better eye on assets, people, and trucks going in and out of the facility. Thanks to the new video surveillance system from 3xLOGIC, company management is able to monitor the business better. This is especially important when many deliveries are entering and leaving the warehouses. Customers need to know that their products are in good hands and insurance companies like to know your business is safe. Thanks to the high quality image and zoom functions, it’s easy to identify where each truck and merchandise is located on site.

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Developing Healthcare Technologies

Northeast Information Systems has partnerships set up to provide nurses and other caregivers with the information and tools they need to do their job better. We do so with products such as the Ascom Myco Solution or Roam Alert, so you can track vitals, locate missing patients, and manage alerts. The goal is to limit the amount of time and energy that you need to find things, such as people, documents, and patient information. Alerts are easy to access and customized to your processes. Everything is programmed to protect patient privacy, with top-notch security features in place. You can save all that time where you used to run around to find out where colleagues are, or whether you should be worried about an elderly or infant patient missing. We know that professionals in the healthcare industry have enough on their plate, so we encourage you to talk to us about finding good solutions to improve your workload.

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