Zultys Systems Albany NY
Zultys, an Award Winning IP PBX Business Phone System Solution that is perfect for organizations from 5-10000 users across the globe. Zultys delivers the most compelling feature-rich Enterprise-class IP phone system available. Our award-winning platform allows businesses to easily deploy a complete voice and Unified Communications solution to connect all of their offices and teams together through a highly survivable distributed network. Whether a company has one office or multiple locations, their employees can work together as a single integrated team, boosting productivity and the quality of service provided to their customers.
Zultys' unique MXnetwork architecture allows multi-site businesses with branch offices across the country and around the world to seamlessly integrate into a single Unified Communications system. Every employee at every location may be contacted simply by dialing their extension number. Staff may seamlessly roam from office to office and always be accessible. Contact center agents may be located at any site, allowing staff resources to be utilized more efficiently and to provide "Follow the Sun" extended business hours for call centers.
Zultys takes a fully distributed approach to multi-site telephony so as to ensure there is no single point of failure. The intelligence to make call routing decisions is shared across all systems with each location having a fully self-contained IP phone system complete with local voicemail, ACD, presence and instant messaging services that continue to operate even when IP connectivity to other locations is lost.