Data is quickly changing how businesses operate. Data provides the ability to diagnose how efficiently your business is running and will allow you to make the necessary changes to optimize performance. Through a variety of tools, Northeast IS has made it possible for companies to track expenses, income, project completion deadlines, and more. At Northeast IS, we offer management applications to track your company’s and employee’s performance more accurately.
Business Dashboard
A business dashboard is a valuable tool used by managers or executives to gain insights into the most critical aspects of their company’s data. Businesses will also be able to track call volumes and provide the information needed to make customer service adjustments. Your company will be able to organize all of your data into easily readable charts and graphs. These features can be customized to suit your organization’s needs.
Call Recording
Call recording allows businesses to minimize the risk associated with regularly communicating with customers over the phone. Companies can develop better customer service procedures and provide teaching moments for employees.
Web Video Conferencing
Video conferencing offers excellent flexibility for businesses. Companies can hold meetings, regardless of the location of your employees or clients. A business with the ability to visually showcase their products or services, or educate employees, is an invaluable service to provide. People learn more efficiently through visual means as opposed to auditorily. Your company will be able to set up webinars, conferences, or training sessions. This feature dramatically improves the efficiency and productivity of your company.
Contact Northeast IS and allows us to help drive innovation and increase productivity within your company. We have been in business for over 35 years, and we have the knowledge, experience, and solutions to assist your business.